Inn Policies

 

General Policies

- The inn and its gardens are 100% non-smoking (this includes vaping). Our cleaning products are fragrance free, and our staff and employees do not use synthetic perfumes or colognes. If you have fragrance sensitivities, feel free to reach out to the innkeeper to see how we can accommodate you.

- We are committed to environmentally friendly practices.

- We are primarily an adults-only inn, but we do welcome well-behaved children above the age of 6. If you are traveling with children, please tell the innkeeper so we can determine how to best serve you.

- Garden rooms ONLY are dog-friendly with an additional $30 per day fee, please see below for details

- All room rates are based on double occupancy. $30 is charged for each additional person/night in selected rooms only.

- Rates do not include 11.8% occupancy tax

- Check-in is from 3-6 pm. Late and self-check-ins are available, please coordinate with the innkeeper ahead of time.

- Check-out is 11 AM. A late check-out is based upon availability only and may incur additional fees. Please check with the innkeeper at time of arrival. 


Deposits and Reservations

- Reservations are guaranteed with a deposit of one night’s lodging for each room

- Due to so much uncertainty at this time, deposits will be refunded for cancellations of regular reservations made 14 days prior to arrival date. Any cancellations made 15 days or less before arrival could possibly be forfeited, please reach out directly to your innkeeper for options. Any “no-shows” will be charged in full.

- We confirm reservations by email

- We highly recommend you consider purchasing travel insurance to cover unforeseen personal and medical emergencies, unfavorable weather conditions, or other events that could create a need to change your travel plans. There are many clearinghouse websites where you can search for travel insurance (for example, SquareMouth.com and InsureMyTrip.com).


Dog-Friendly Rooms

Chanticleer Inn is a dog-friendly bed and breakfast. The garden-level rooms; Jardin, Pertelote, and Rosette, each with doors that go directly onto the garden, are dog-friendly. We welcome well behaved dogs. Please communicate with us if you will be bringing your pet or service dog so that we may properly prepare the room/s. There is a $30/day fee and 2 dog maximum per room. Dogs are not allowed in the main part of house. Only crated dogs may be left alone in the room *WHILE OWNERS ARE ON PREMISES (at no time are dogs allowed to be left unattended in rooms, crated or otherwise. Please ask about local services if you need to set up any type of sitting or walking services).

Any dog causing a disturbance to other guests must be removed from the premises upon request. Owner will reimburse any cost due to damage done by their dog(s).


Sustainable Practices

We use natural and eco-friendly products that are non-toxic to the environment and to humans. We have consciously chosen companies and products that represent our commitment to the Earth, while making as little of a carbon footprint as possible. For those with allergies and asthma the entire inn is fragrance-free and each room comes with an air purifier. The three upstairs rooms, as well as the living and dining rooms, are pet-free. We do NOT:

- Use potpourri or mothballs

- Burn wood, incense, or candles

- Use or serve any single-use plastics, including water bottles.

- Support wasteful practices

By doing our part, we hope that together we can make a small but necessary difference, and we thank you for joining us in our efforts to reduce waste and minimized unnecessary usage.

 

We are currently following all state mandated policies during this ongoing pandemic.